For Customers
What is PromoPlay?
PromoPlay is a rewards platform that lets you spin a prize wheel at participating restaurants to win instant rewards like discounts and free items.
How do I spin the wheel?
Search for participating restaurants on our app, or in person and enter your email to unlock your spin. Physical locations will have QR codes on premises to access their prize wheel.
Do I have to pay to use PromoPlay?
No. PromoPlay is completely free for customers to use.
How do I redeem my reward?
Simply show your reward to your server or restaurant staff to redeem it. Some rewards can also be saved and used later.
Do I have to purchase anything to spin a restaurant's prize wheel?
No purchase is necessary to spin, although some offers such as Discount and BOGO offers may inherently require purchase to be redeemed.
How can I get restaurants near me to use PromoPlay?
You can invite your favorite restaurants to join PromoPlay by directing them to our “For Restaurants” page. The more local spots that join, the more rewards you’ll have to enjoy.
How long is my reward good for?
Each reward has its own expiration timeframe set by the restaurant. Be sure to check your reward details.
Can I save my reward for later?
Yes. Rewards can often be used immediately or saved for later depending on the offer.
How often can I play?
This depends on the restaurant, but many allow repeat visits and spins.
For Restaurants
How does PromoPlay help my restaurant grow?
PromoPlay turns every visit into an experience. The interactive prize wheel increases engagement, encourages repeat visits, and attracts new customers through excitement, word-of-mouth, and the "Find Restaurants" search on our app where customers can find participating restaurants like yours, and spin your customizable prize wheel to win discounts, BOGO offers, whatever promotions you wish.
How customizable are the promotions?
Completely customizable. You control the offers, odds, timing, and strategy. Promote slow days, highlight items, or reward loyal customers — it’s built to fit your business goals.
How fast can I launch?
Setup takes minutes. Once configured, your prize wheel is live and ready for customers immediately — no complicated systems required.
Is it easy for staff to use?
Yes. PromoPlay is designed to be seamless. Staff simply use their smart phone to scan the customers reward QR code on a customer’s phone, and the reward is redeemed, tracked, and non-duplicable — no training or disruption to service.
Can I control how often customers play?
Absolutely. You can set rules around frequency, availability, and participation to align with your business strategy.
Will this slow down service?
Not at all. The experience is quick and intuitive, designed to fit naturally into your existing workflow.
How does PromoPlay bring in new customers?
The chance to win rewards creates excitement and shareability. Customers are more likely to try your restaurant and tell others about it. Plus knowing they have a reward with your restaurant means they are likely to return, and visit more frequently.
How do I keep track of promotions, and how many offers have been issued?
Participating Restaurants like you get their own dashboard where you can track how many rewards have been issued, redeemed, or unredeemed. And you can even push emails to opted in customers, filtering the receipients according to various criteria.
Can I easily send emails to my opted-in customers through the app?
Yes, in fact it is a key factor in increasing the success of your promotions campaign. With a few clicks you can email all or some opted-in customers reminding them of unredeemed rewards, reach out to customers who don't currently have a reward, or just reach out to stay on their mind.
How can I get started?
Click the “For Restaurants” button to sign up and launch your first promotion in minutes.
